Oval ring in gold, set with diamonds and ruby

Shipping and Returns

At MIUR ART, every order is meticulously packaged and shipped in an organized manner to ensure a safe, pleasant, and luxurious shopping experience from the moment you choose your jewelry until it arrives at your doorstep.

Shipping Cost

We offer free international shipping on all orders.

Delivery Times

Delivery time is up to 14 business days from the order confirmation date.

We are meticulous about preparing, inspecting, and packaging each piece of jewelry to a high standard of finish before it is shipped. Once the order is completed and shipped, you will receive an update including shipping details and a tracking number.

Business days do not include weekends, holiday eves, and holidays. In the case of a custom-designed order or special adjustments, the delivery time may change, and in such a case, we will inform you in advance.

Payment Options

At MIUR ART, we are committed to keeping your payment details secure.

We work with Shopify and PayPal to ensure that the payment process is safe, protected, and professional.

MIUR ART does not directly receive or store your credit card information. All payment details are processed through secure and verified payment systems.

Cancellations

After placing an order on the MIUR ART website, the order cannot be canceled, and no refund will be issued, as the preparation and production process for the item begins immediately upon receipt of the order.

Return Policy

An item can be returned within 14 calendar days from the date of receipt of the order, accompanied by a valid proof of purchase.

In such a case, the cost of return shipping will be borne by the customer.

If an item is received damaged or defective, it can be returned to us for repair or replacement.

You must notify us of the defect immediately upon receipt of the item and send the item back to us within 14 days of the delivery date.

Upon receipt of the item at our workshop, we will repair or replace it and return it to the customer within 30 days of its arrival to us.

In the event of a product received as defective, the cost of return shipping will be borne by MIUR ART.

Customs and Import Taxes

The customer is responsible for any payment of customs duties, import taxes, or local charges that may apply in the destination country.

MIUR ART is not responsible for delays caused by customs processes, import inspections, or handling by local authorities.

Need Help?

For any questions, issues, or additional requests, please contact our support team, and we will be happy to help.

Privacy Policy

https://miurart.com/pages/privacy-policy

MIUR ART Privacy Policy

This Privacy Policy describes how your personal information is collected, stored, used, and shared when you visit or make a purchase from the website https://miurart.com/

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

We refer to this automatically-collected information as Device Information.

Information Collection Technologies

We collect Device Information using the following technologies:

Cookies — Data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit: http://www.allaboutcookies.org

Log files — Track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Web beacons, tags, and pixels — Electronic files used to record information about how you browse the Site.

Information Collected During Purchase

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your full name, billing address, shipping address, payment information, PayPal or Google Pay details, email address, and phone number.

We refer to this information as Order Information.

When we talk about Personal Information in this Privacy Policy, we are talking both about Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information that we collect to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this Order Information to communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information

We share your Personal Information with third parties to help us operate our Site and provide our services, as described above.

For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy

We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/

You can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at:

http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising by using the links below:

Facebook: https://www.facebook.com/settings/?tab=ads

Google: https://www.google.com/settings/ads/anonymous

Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:

http://optout.aboutads.info/

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights if you are in Europe

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.

Please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information, subject to any applicable law.

Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at:

miurartdiamond@gmail.com

or by mail using the details provided below:

MIUR ART

Diamond Exchange, Maccabi Building, Suite 342

Zeev Jabotinsky Street 1

Ramat Gan, Israel

Zip Code 5252002